Black Eyed Susan Seeds

Store owner replied: Hello Jessica. Thank you for taking the time to write your review. We are sorry to hear that none of your Black-Eyed Susan seeds germinated. Black-Eyed Susans are generally considered easy to grow, but germination can be affected by planting depth, soil temperature, moisture levels, and seed-to-soil contact. Because the seeds need light to germinate, covering them too deeply can significantly reduce emergence. Excessive moisture, dry conditions, heavy soils, or weather extremes during the germination period can also impact success. We would still love the opportunity to help. We previously reached out and offered a resolution but have not yet heard back. If you're interested in moving forward with that offer, please reply to the email we sent and we'll be happy to assist. At Eden Brothers, we stand behind our products, and we'd appreciate the chance to make things right. Thank you for your feedback and for bringing this to our attention!

Store owner replied: Hello Meghan Ninke. Thank you for your review of Eden Brothers! We genuinely appreciate you reaching out and sharing your experience. Feedback like yours is so important in helping us grow and improve. It is common for Black-Eyed Susan seeds to spend their first year focusing on root and foliage development, with blooming delayed until the second season. If they didn't germinate it could have been a bit too warm. Most like a cold moist stratification period before planting. Cool soil or a sudden heatwave can hinder sprouting. We're glad to hear our Customer Service Team was able to assist you further. Thanks again for taking the time to connect with us, and we wish you a wonderful and successful growing season!

Store owner replied: Hello Randy. Thanks for your review of Eden Brothers! We are sorry you had this experience, but we’re glad our Customer Service Team was able to assist you with this. If anything else comes up or you need further support, don’t hesitate to reach out, as we’re always happy to help!

Store owner replied: Hello Rick Fangman. Thank you for your review of Eden Brothers! We truly appreciate you bringing this to our attention. Feedback like yours is invaluable, as it helps us continually improve our products and planting instructions. After checking in with our Customer Service Team, it looks like we were able to assist you further. Thanks again for taking the time to share your thoughts with us and hope you have a beautiful growing season!

Store owner replied: Hello Mariellen J. Thank you for your review of Eden Brothers! We greatly appreciate you bringing this to our attention. It's so important to have feedback like this so we can continually improve our products. After speaking with our Customer Service Team, it seems we were able to resolve this for you. Thanks for your time in sharing your experience with us!

Store owner replied: Hello, Richard Thank you for your review of Eden Brothers! We appreciate your feedback as continuing to work with our gardeners around the country allows us to actively update our products and processes. We are delighted to hear that you’ve requested a store credit and will resume gardening with us! Feel free to reach back out with any other questions or concerns.